Credit and Loan Sales Intern

The Credit and Loan Sales Intern will support the Sales and Credit team in promoting credit products, assisting prospective clients, and ensuring accurate handling of customer information. The role is designed to provide practical exposure to credit sales, customer engagement, and responsible lending practices under close supervision.

Key Responsibilities

1. Assist in explaining basic credit and loan products to customers, including interest rates, repayment schedules, and credit terms.
2. Support the sales team in onboarding potential clients and gathering required customer documentation.
3. Maintain accurate and organized customer records in accordance with internal policies and data protection requirements.
4. Provide courteous and professional customer service, addressing basic inquiries and escalating complex issues when necessary.
5. Support preliminary review of customer information to identify relevant financial details under supervision.
6. Adhere strictly to ethical standards, confidentiality requirements, and responsible lending principles.
7. Follow established procedures, compliance guidelines, and instructions from supervisors.
8. Participate in training sessions and demonstrate continuous learning and improvement.

Core Competencies

1. Basic financial literacy: Understanding fundamental credit concepts such as interest, repayment schedules, and loan terms.
2. Communication skills: Ability to clearly and politely explain information to customers.
3. Customer service orientation: Respectful, patient, and service-focused attitude.
4. Ethical awareness: Commitment to honesty, confidentiality, and responsible lending practices.
5. Attention to detail: Accurate handling of customer data and documentation.
6. Learning mindset: Openness to feedback and ability to quickly learn credit products and internal policies.
7. Analytical skills: Ability to review basic customer information, identify relevant financial details, compare credit options, and support sound lending decisions under supervision.

Supporting Competencies

1. Interpersonal skills: Ability to build rapport and work effectively with colleagues and customers.
2. Time management: Ability to complete assigned tasks efficiently and reliably.
3. Basic sales awareness: Understanding sales objectives while prioritizing customer needs.
4. Compliance awareness: Ability to follow rules, procedures, and supervisory guidance.

1. Recent University graduates in Business, Finance, Economics, Marketing, or a related field (preferred).
2. No prior work experience required; willingness to learn is essential.

Interested and qualified candidates are invited to submit their applications via email.

Please send the following documents to info@hchfinancial.services:

1. A cover letter expressing your interest in the position and outlining your suitability.
2. An updated Curriculum Vitae (CV).
3. References with their contacts (Atleast 3)
4. Academic Documents

Important Notes

1. The email subject line should clearly indicate the position applied for (e.g., Application for Credit and Loan Sales Intern).
2. Only shortlisted candidates will be contacted.
3. Applications submitted without the required documents or with an incorrect subject line may not be considered.